FAQ's

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Frequently Asked Questions

What sets your body products apart from the others on the market?

Our body care products are meticulously crafted using specific ingredients known for their nourishing properties, such as shea butter, coconut oil, avocado oil, safflower oil, aloe vera, and essential oils like lavender, peppermint, and lemon. These ingredients ensure a unique and luxurious experience, providing deep hydration and gentle care for even the most "EXPENSIVE" skin.

Are your body care products suitable for sensitive skin?

Yes, our formulations are developed with sensitivity in mind. However, we recommend checking the ingredients list for any personal allergens or skin sensitivities.

How Often Should I Use Your Body Polish?

For optimal results, use the body polish up to three times per week.

How Often Should I Use Your Body Soufflé?

For optimal results, use the body soufflé everyday. Make sure your body is damp when you apply it.

Are Your Products Free From Harmful Chemicals & Additives?

Absolutely! We take pride in offering products that are free from parabens, sulfates, dyes, and synthetic fragrances, prioritizing your health and well-being.

Can I Use Your Body Care Products On My Face?

Our products are formulated for body use only.

How Can I Address Concerns About Skin Reactions Or Allergies?

Always do a patch test before first use to avoid potential allergic reactions. If you experience any adverse reactions, discontinue use immediately and consult with a healthcare professional. Review the ingredients list, and feel free to contact our customer service line at (443) 712-7715 or email at info@latherinlove.com for further assistance.

Are Your Body Care Products Vegan And Cruelty Free?

Absolutely! We are proud to offer vegan and cruelty-free products, committed to ethical and compassionate practices.

What If My Body Souffle Arrive Melted?

Don't worry—your body butter is still perfectly usable! Due to the natural ingredients in our products, body butters can sometimes melt during transit, especially in warmer temperatures. If your butter arrives melted, simply follow these steps to restore it:

  1. Place it in the fridge: Pop the jar in the refrigerator for about 20-30 minutes. This will help the butter solidify again.
  2. Stir if needed: If the texture appears uneven, gently stir. the butter to restore its smooth consistency.

Can I Purchase Your Products In-Store Or Are They Only Available Online?

At this time, our products are available online.

How Can I Track My Order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier's site.

Can I Customize or Personalize My Order?

We offer personalized soap, body polish, and body soufflé favors for life’s special moments. Please contact our customer service department for a quote or more information.

What Is Your Return Policy?

Our handcrafted products are made with care and attention to quality. Due to their unique nature, we regret that we cannot accept returns or exchanges for general dissatisfaction. If you receive a damaged or incorrect item, please contact our customer support, and we'll be happy to assist you.

Do You Offer International Shipping?

At this time, we do not offer international shipping.